1send Documentation
  • 🦛1send Documentation
  • Learn
    • 🚀Getting Started
      • Types of Messages
    • Facebook
      • Manage Facebook Page Connection
      • Checking Page Permissions
    • 📊Analytics
      • Revenue Attribution
      • 🪸UTM Tracking
    • 🔗Get subscription link
    • 💌Creating a campaign
      • Edit scheduled campaigns
      • 👓Sending Previews
    • 📢Using Facebook Ads
    • Automating Facebook Live
  • For agencies
    • ❓What is 1send?
    • 💝Client account setup
      • 🙂Access as People
      • 👐Access as Partners
    • 🚪Authorize 1send
    • 🚷Business Account Requires 2FA
  • Guides
    • Getting Subscribers
      • 🌐Website integration
      • ❤️Social media
      • 📒Cross Promoting Email & SMS
      • 🌳Offline QR code
      • Comment Automation
      • 🧲Lead magnet
    • Integrations
      • Shopify
      • ✉️Klaviyo
  • Troubleshooting
    • 🌚Uninstalling 1send
    • 1send Registration Not working
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  1. For agencies

Client account setup

Last updated 9 months ago

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1send's permissions are built on Meta's permissions. This way a client only needs to update permissions in Meta's business tools and the permission changes will be reflected in 1send. Access is more secure.

Therefore, to manage a client's 1send account they must first grant the agency permissions on their Facebook Page. There are 2 different way a client can grant access:

The client adds the agency employee like they would their own teammate.

  1. Pro: Fast and works for small agencies with 1-3 people

  2. Con: If person leaves or another agency employee take over the client account then the client needs to change access

The client adds the agency's Meta business manager

  1. Pro: Agency more flexibly manage client access amongst employees

  2. Con: Setup takes longer and is more extensive

More details here:

💝
https://www.facebook.com/business/help/2169003770027706
🙂Access as People
👐Access as Partners
Grant users access in Meta Business Settings